Challenge
A limousine service company reported that they got charged with 4 brand new iPhone bundles on their American Express business card. Client's email was breached and hacker rerouted fraud alert so client could not be aware of the fraudulent charges.
Solution
Guided client to change their passwords along with MFA/2FA enable and enabled Microsoft Email security features. Enabled DNS filtering. Client was instructed to report to their card company for theft and enrolled staff in cybersecurity awareness program.