Challenge
CMS audit failed and fined $500,000 to the client for not having their technology HIPAA compliant from email security, no documentation, and network concerns. The charges were not dropped even after a year getting assistance from an attorney.
Solution
It took six months of process working with office manager and technology upgrading including putting a business class firewall, enabling HIPAA compliant email service and various network security upgrades. The case was entirely dropped after submitting full IT documentation with changes. CMS also gave us achievement letter for huge success.