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Transparent Managed IT Services Pricing

Understanding managed IT services pricing shouldn't feel like solving a puzzle. At Doctor IT, we believe every practice deserves clarity when evaluating managed IT pricing, no vague estimates, no surprise invoices. Whether you're comparing IT managed services pricing across providers or looking for a managed IT service provider pricing model that actually fits a medical environment, you've come to the right place.
Our plans are structured to give small and mid-sized practices enterprise-level support at a cost that makes sense. Use our approach like a managed IT services pricing calculator, review each tier below, match it to your practice size, and reach out for a quote tailored specifically to you.

Co‑Managed IT

Perfect if you have an internal IT person or team. We fill your skill gaps, provide 24/7 server monitoring, security expertise, and helpdesk overflow.

Cybersecurity & Protection This is usually the primary reason companies seek co-managed services. Endpoint Protection / EDR or MDR 24/7 Security Monitoring (SOC) Email Security & Phishing Protection Vulnerability Scanning & Remediation Patch Management Firewall & Network Security Management Security Awareness Training Compliance Support (HIPAA, CMMC, etc.)
Help Desk & End-User Support You can take overflow or after-hours tickets. Tier 1–2 Help Desk support Remote troubleshooting After-hours support Vacation / sick-day coverage for internal IT Onboarding/offboarding employees
Cloud & Microsoft 365 Management Very popular because cloud complexity keeps growing. Microsoft 365 / Google Workspace administration Licensing management Backup for M365 data Azure / AWS support Identity & access management (Entra ID / SSO / MFA)
Infrastructure & Network Management Often requested when internal IT lacks deep infrastructure expertise. Server monitoring & maintenance Network monitoring Backup management Disaster recovery planning Performance optimization Hardware lifecycle planning
Strategic IT & vCIO Services This is high-margin and differentiates premium MSPs. IT roadmap & budgeting Technology planning Vendor management Security strategy Policy development Executive reporting
Compliance & Risk Management Huge demand in regulated industries. Security assessments Compliance gap analysis Documentation & policies Audit preparation Risk management frameworks
Vendor management Assistance with software vendors, ISP coordination, and technology procurement.
Unlimited Remote Projects Remote implementations, configurations, and migrations at no additional cost.
Minimum 10 Users Service requires minimum 10 users for co-managed engagement.
After-Hours Support Option Support available via email, chat, and phone during business hours.
Preconfigured PC Shipment Systems arrive pre-imaged with your OS, drivers, BIOS settings, and corporate software ready to deploy.
AI Advisory & Integration Strategic guidance on AI model selection, LLM deployment, and private data infrastructure integration.
National Account IT Service Dedicated account management with multi-site deployment coordination and consolidated invoicing.
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MOST POPULAR

Fully Managed IT Service

Your complete IT department, outsourced. We take full responsibility for your technology so you can focus on patient care. Includes 24/7 proactive monitoring, unlimited helpdesk, on-site support, and strategic IT planning.

Unlimited Helpdesk Unlimited remote and phone support for all your staff. No caps, no per-ticket fees, just fast resolutions.
Unlimited Onsite Support Technicians dispatched to your location whenever needed for hands-on fixes, hardware swaps, or infrastructure work.
Unlimited Projects Server migrations, workstation rollouts, cloud deployments, and IT initiatives included at no additional cost.
60 Seconds Response Time Phenomenal IT support with average 60-second response time. US-based team ready when you need us.
24/7/365 Proactive Monitoring Round-the-clock infrastructure monitoring with immediate alerting and proactive issue resolution before you notice problems.
Cybersecurity Essentials Included Endpoint protection, firewall management, email filtering, and security policy enforcement all included.
Annual Cybersecurity Risk Assessment Comprehensive annual review of your security posture, vulnerability scanning, and compliance gap analysis.
Network Management Router/firewall configuration, WiFi optimization, VLAN setup, and ongoing network performance monitoring.
IT Documentation Complete network documentation, asset inventory, password management, and standard operating procedures.
Preconfigured Computer Shipment We preconfigure computers, laptops, and tablets from our office. Ready to use on arrival with security suites pre-installed.
Onsite Backup & Cloning Local backup solutions with rapid recovery options. Full system cloning for quick hardware replacement.
AI Advisory Strategic guidance on AI tools, LLM deployment, workflow automation, and private data infrastructure integration.
HIPAA Compliant Solutions Full HIPAA compliance support including BAA documentation, technical safeguards, and audit preparation.
Business Growth & Risk Strategy Executive-level IT strategy sessions aligning technology roadmap with business growth and risk management goals.
Quarterly Reviews Strategic IT roadmap reviews every quarter to track progress, identify opportunities, and align with business objectives.
Main Email Security Advanced threat protection against phishing, ransomware, and business email compromise with real-time filtering.
Manager Password Management Centralized vault for secure credential storage, role-based access control, and automated password rotation policies.
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CyberGuardz Ai

Next‑gen AI‑driven protection. Real‑time prevention, autonomous threat hunting, and zero-trust email security. Ideal for businesses with limited budget or limited IT needs.

Cyber threat protection AI‑powered behavioral analysis to block sophisticated malware, ransomware, and zero‑day exploits before execution.
Virus & Malware Protection Multi‑engine scanning with heuristics and machine learning to detect and quarantine known and emerging malware strains.
24/7 Security Monitoring Continuous threat hunting and log analysis by AI + human experts, with instant alerting on anomalies.
Safe Web Browsing Real‑time URL filtering, malicious site blocking, and DNS‑level protection against phishing and drive‑by downloads.
Email Threat Protection Advanced email filtering, sandboxing of attachments, and anti‑phishing to stop BEC and credential theft.
Security updates & patches AI‑prioritized patch management for OS and third‑party apps, ensuring critical vulnerabilities are fixed within hours.
Email Identity Protection DMARC monitoring and enforcement to prevent domain spoofing and impersonation attacks.
Built-in business class firewall Automatic block bruteforce attack from intruders. Secure your PC network vulnerability.
Ad & Tracker Blocking Browser‑level and network‑wide blocking of intrusive ads, trackers, and cryptominers for privacy and performance.
2hrs/monthly consulting included Strategic IT consultation to help plan technology roadmap and address business challenges.
Remote IT Support ($199/incident) Per-incident support for issues outside standard coverage, with email-based troubleshooting.
1Yr Commitment required DMARC 8+ required 10+ users minimum
$49/Computer/Mo
20+ years healthcare IT expertise. No surprises.
IT Support Services

Enterprise-Grade IT Support

24/7 monitoring, proactive maintenance, and rapid response times for your business critical systems.

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TRANSPARENT PRICING COMPARISON

How Our IT Managed Support Pricing Compares to the Market

When practices begin researching IT managed support pricing, they quickly discover a wide range, from bare-bones packages to bloated enterprise contracts packed with services they'll never use.

Our comparison table below is designed to give you a straightforward look at managed IT support pricing across different service tiers.

Unlike the average MSP, our model includes on-site visits, cybersecurity essentials, disaster recovery management, and unlimited remote projects, all within a predictable flat rate.

IT managed services pricing at this level typically costs far more elsewhere, yet we've structured our offering so growing practices aren't priced out of the protection they need. Think of it as getting top-MSP features without the top-MSP bill.

On-site Visits Included
Cybersecurity Essentials
Disaster Recovery Management
Unlimited Remote Projects

Competitor pricing comparison

IT Support Services Prices

See how we deliver premium enterprise features at a fraction of the cost of top MSPs

Average MSP

$90/month
Support Response Time Same Day
Unlimited Remote Support Limited
Same Day Ticket Resolution 45.7%
1st Gen Antivirus Suite Included
Security Operation Center Not Included
Quarterly IT Review Not Included
Backup & Disaster Recovery Not Included
Unlimited Onsite Service Included* Not Included
Cybersecurity Essentials Not Included
2nd Data Backup Not Included
Unlimited Remote Projects Not Included
Month-to-Month Contract Not Included
Domain Reputation Protection (Dmarc) Not Included
Main Email Security Not Included
Manager Password Management Not Included
Annual Cybersecurity Risk Assessment Not Included
Annual Business Growth & Risk Assessment Not Included

Top MSP

$300/month
Support Response Time Within 1 Hour
Unlimited Remote Support Unlimited
Same Day Ticket Resolution 70-79%
1st Gen Antivirus Suite Included
Security Operation Center Included
Quarterly IT Review Included
Backup & Disaster Recovery Included
Unlimited Onsite Service Included* Not Included
Cybersecurity Essentials Not Included
2nd Data Backup Not Included
Unlimited Remote Projects Not Included
Month-to-Month Contract Not Included
Domain Reputation Protection (Dmarc) Not Included
Main Email Security Not Included
Manager Password Management Not Included
Annual Cybersecurity Risk Assessment Not Included
Annual Business Growth & Risk Assessment Not Included
RECOMMENDED

Our Service

Contact Us
Support Response Time 60 Seconds
Unlimited Remote Support Unlimited
Same Day Ticket Resolution 95%
1st Gen Antivirus Suite Included
Security Operation Center Included
Quarterly IT Review Included
Backup & Disaster Recovery Included
Unlimited Onsite Service Included* Included
Cybersecurity Essentials Included
2nd Data Backup Included
Unlimited Remote Projects Included
Month-to-Month Contract Included
Domain Reputation Protection (Dmarc) Included
Main Email Security Included
Manager Password Management Included
Annual Cybersecurity Risk Assessment Included
Annual Business Growth & Risk Assessment Included
Choose This Plan

Note: Outgoing call fee & trip charge fee may apply per incident. *Requires 1yr commitment for Unlimited Projects

Cybersecurity Protection

Enterprise Cybersecurity

Advanced threat protection, 24/7 security monitoring, and compliance management for your peace of mind.

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Not Sure About Your IT Risk?

Calculate your potential IT downtime risk and see how much a security breach or system failure could cost your business. Get your personalized risk assessment in minutes.

Calculate Your IT Downtime Risk

Frequently asked questions

Do you offer month-to-month contracts?
Yes, all plans are available month-to-month or with annual prepay discounts. Contact us for details.
Can I combine Co-Managed with a Risk Assessment?
Absolutely. Many clients start with an assessment and then move to co-managed or fully managed.
Is there an onboarding fee?
One-time onboarding may apply depending on environment complexity. We'll be transparent upfront.
Do you serve clients outside Virginia?
Yes, we support clients nationwide with remote IT and on-site travel if needed.
PERSONALIZED PRICING

Ready to Get Your Personalized Managed IT Service Provider Pricing?

Every practice is different, your patient volume, software stack, compliance needs, and growth plan all shape what the right managed IT service provider pricing looks like for you. Rather than publishing a one-size-fits-all number, we take the time to understand your environment before recommending a plan.

If you've been using a managed IT services pricing calculator to ballpark your budget, let's take it a step further with a real conversation.

Our team will walk you through exactly what's included, what it costs, and why our managed IT pricing model consistently outperforms what practices find elsewhere. Reach out today, and let's build a support plan your team, and your patients, can count on.

No obligation consultation
Transparent pricing breakdown
Customized to your practice
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