img {
            max-width: 100%;
            height: auto;
            display: block;
        }
        .container {
            width: 100%;
            max-width: 1400px;
            margin: 0 auto;
            padding: 0 30px;
        }

        /* ----- premium color palette (consistent with brand) ----- */
        :root {
            --primary-red: #dc2626;
            --primary-red-light: #ef4444;
            --primary-red-dark: #b91c1c;
            --primary-black: #0a0a0a;
            --primary-white: #ffffff;
            --dark-gray: #1f2937;
            --medium-gray: #4b5563;
            --light-gray: #f9fafb;
            --premium-shadow: 0 25px 60px -15px rgba(0, 0, 0, 0.15);
            --smooth-transition: all 0.35s cubic-bezier(0.25, 0.46, 0.45, 0.94);
            --gradient-primary: linear-gradient(145deg, #dc2626 0%, #b91c1c 100%);
        }

        /* ----- animations ----- */
        .animate-on-scroll {
            opacity: 0;
            transform: translateY(30px);
            transition: opacity 0.7s ease, transform 0.7s ease;
        }
        .animate-on-scroll.visible {
            opacity: 1;
            transform: translateY(0);
        }
        .animation-delay-100 { transition-delay: 0.1s; }
        .animation-delay-200 { transition-delay: 0.2s; }
        .animation-delay-300 { transition-delay: 0.3s; }

        /* ===== NEW HELPDESK DESIGN (fresh, modern, ultra premium) ===== */
        .helpdesk-page {
            width: 100%;
            overflow: hidden;
        }

        /* --- HERO section (clean left-aligned, with image right) --- */
        .hd-hero {
            background: var(--primary-white);
            padding: 160px 0 120px;
            position: relative;
        }
        .hd-hero::after {
            content: '';
            position: absolute;
            top: 0;
            right: 0;
            width: 45%;
            height: 100%;
            background: linear-gradient(110deg, transparent 10%, rgba(220,38,38,0.02) 100%);
            z-index: 0;
        }
        .hd-hero-grid {
            display: grid;
            grid-template-columns: 1.1fr 0.9fr;
            gap: 50px;
            align-items: center;
            position: relative;
            z-index: 2;
        }
        .hd-hero-content {
            max-width: 650px;
        }
        .hd-tagline {
            display: inline-block;
            background: rgba(220,38,38,0.08);
            color: var(--primary-red-dark);
            font-weight: 600;
            font-size: 0.9rem;
            letter-spacing: 0.5px;
            padding: 8px 18px;
            border-radius: 40px;
            margin-bottom: 25px;
            border: 1px solid rgba(220,38,38,0.2);
            backdrop-filter: blur(4px);
        }
        .hd-hero-content h1 {
            font-size: 4.2rem;
            font-weight: 900;
            line-height: 1.1;
            margin-bottom: 25px;
            color: var(--primary-black);
        }
        .hd-hero-content h1 span {
            color: var(--primary-red);
            background: linear-gradient(145deg, #dc2626, #991b1b);
            -webkit-background-clip: text;
            -webkit-text-fill-color: transparent;
            background-clip: text;
        }
        .hd-hero-text {
            font-size: 1.2rem;
            color: var(--medium-gray);
            margin-bottom: 35px;
            line-height: 1.7;
            border-left: 4px solid var(--primary-red);
            padding-left: 25px;
        }
        .hd-feature-mini-list {
            display: flex;
            flex-wrap: wrap;
            gap: 20px 35px;
            margin: 40px 0 30px;
        }
        .hd-feature-mini-item {
            display: flex;
            align-items: center;
            gap: 12px;
            font-weight: 500;
            color: var(--dark-gray);
        }
        .hd-feature-mini-item i {
            width: 28px;
            height: 28px;
            background: var(--gradient-primary);
            color: white;
            border-radius: 10px;
            display: inline-flex;
            align-items: center;
            justify-content: center;
            font-size: 0.9rem;
            box-shadow: 0 6px 12px rgba(220,38,38,0.3);
        }
        .hd-hero-image {
            background: white;
            border-radius: 40px 40px 40px 40px;
            
            overflow: hidden;
            border: 1px solid rgba(0,0,0,0.03);
            transition: var(--smooth-transition);
        }
   

        /* --- stats bar (light, minimal) --- */
        .hd-stats {
            display: flex;
            flex-wrap: wrap;
            gap: 30px 50px;
            margin-top: 50px;
            padding-top: 30px;
            border-top: 2px solid rgba(0,0,0,0.05);
        }
        .hd-stat-item {
            display: flex;
            align-items: center;
            gap: 15px;
        }
        .hd-stat-icon {
            width: 55px;
            height: 55px;
            background: white;
            border-radius: 18px;
            display: flex;
            align-items: center;
            justify-content: center;
            font-size: 24px;
            color: var(--primary-red);
            box-shadow: 0 10px 20px rgba(0,0,0,0.04);
            border: 1px solid rgba(0,0,0,0.02);
        }
        .hd-stat-number {
            font-size: 2rem;
            font-weight: 800;
            color: var(--primary-black);
            line-height: 1.2;
        }
        .hd-stat-label {
            font-size: 0.95rem;
            color: var(--medium-gray);
        }

        /* --- pillars (cards with soft gradient & premium depth) --- */
        .hd-pillars {
            padding: 100px 0;
            background: var(--light-gray);
        }
        .section-header {
            text-align: center;
            margin-bottom: 70px;
        }
        .section-header h2 {
            font-size: 3.2rem;
            font-weight: 800;
            color: var(--primary-black);
            letter-spacing: -0.02em;
            margin-bottom: 20px;
        }
        .section-header h2 em {
            font-style: normal;
            color: var(--primary-red);
            border-bottom: 4px solid var(--primary-red);
            padding-bottom: 6px;
        }
        .section-header p {
            font-size: 1.25rem;
            color: var(--medium-gray);
            max-width: 700px;
            margin: 20px auto 0;
        }
        .hd-card-grid {
            display: grid;
            grid-template-columns: repeat(3, 1fr);
            gap: 30px;
        }
        .hd-card {
            background: white;
            border-radius: 36px;
            padding: 45px 35px 50px;
            box-shadow: 0 15px 35px rgba(0,0,0,0.03);
            transition: var(--smooth-transition);
            border: 1px solid rgba(0,0,0,0.02);
            position: relative;
            backdrop-filter: blur(2px);
        }
        .hd-card:hover {
            transform: translateY(-12px);
            box-shadow: 0 30px 50px -20px rgba(220,38,38,0.25);
            border-color: rgba(220,38,38,0.15);
        }
        .hd-card-img {
            width: 100px;
            height: 100px;
            object-fit: cover;
            border-radius: 24px;
            margin-bottom: 30px;
            box-shadow: 0 20px 30px -8px rgba(220,38,38,0.25);
            border: 3px solid white;
        }
        .hd-card h3 {
            font-size: 1.9rem;
            font-weight: 800;
            margin-bottom: 20px;
            color: var(--primary-black);
        }
        .hd-card p {
            color: var(--medium-gray);
            font-size: 1.1rem;
            line-height: 1.7;
        }

        /* --- CTA (sleek, minimal, high impact) --- */
        .hd-cta {
            padding: 80px 0 120px;
            background: white;
        }
        .hd-cta-block {
            background: var(--primary-black);
            border-radius: 50px;
            padding: 80px 70px;
            display: flex;
            align-items: center;
            justify-content: space-between;
            flex-wrap: wrap;
            gap: 40px;
            background-image: radial-gradient(circle at 20% 30%, rgba(220,38,38,0.15) 0%, transparent 40%);
            box-shadow: 0 40px 70px rgba(0,0,0,0.2);
        }
        .hd-cta-text {
            color: white;
            max-width: 1200px;
        }
        .hd-cta-text h2 {
            font-size: 2.8rem;
            font-weight: 800;
            line-height: 1.2;
            margin-bottom: 20px;
        }
        .hd-cta-text p {
            font-size: 1.25rem;
            opacity: 0.8;
        }
        .hd-cta-btn-group {
            display: flex;
            gap: 20px;
        }
        .hd-btn-primary {
            background: white;
            color: var(--primary-black);
            padding: 18px 48px;
            border-radius: 40px;
            font-weight: 700;
            font-size: 1.1rem;
            border: none;
            transition: var(--smooth-transition);
            text-decoration: none;
            display: inline-flex;
            align-items: center;
            gap: 12px;
            box-shadow: 0 20px 30px rgba(0,0,0,0.2);
        }
        .hd-btn-primary:hover {
            background: var(--primary-red);
            color: white;
            transform: scale(1.05);
        }
        .hd-btn-outline {
            background: transparent;
            border: 2px solid white;
            color: white;
            padding: 18px 48px;
            border-radius: 40px;
            font-weight: 700;
            font-size: 1.1rem;
            transition: var(--smooth-transition);
            text-decoration: none;
        }
        .hd-btn-outline:hover {
            background: white;
            color: var(--primary-black);
        }

        /* --- responsive (refined) --- */
        @media (max-width: 1200px) {
            .hd-hero-content h1 { font-size: 3.5rem; }
        }
        @media (max-width: 1024px) {
            .hd-hero-grid { grid-template-columns: 1fr; text-align: center; }
            .hd-hero-content { max-width: 100%; }
            .hd-hero-text { border-left: none; padding-left: 0; }
            .hd-feature-mini-list { justify-content: center; }
            .hd-stats { justify-content: center; }
            .hd-card-grid { grid-template-columns: repeat(2, 1fr); }
        }
        @media (max-width: 768px) {
            .hd-hero { padding: 130px 0 80px; }
            .hd-hero-content h1 { font-size: 2.8rem; }
            .hd-card-grid { grid-template-columns: 1fr; }
            .hd-cta-block { flex-direction: column; text-align: center; padding: 50px 30px; }
            .hd-cta-btn-group { flex-direction: column; width: 100%; }
            .hd-btn-primary, .hd-btn-outline { width: 100%; justify-content: center; }
        }