--- title: "Case Studies" id: "4540" type: "page" slug: "case-studies" published_at: "2025-10-16T11:12:28+00:00" modified_at: "2026-04-06T15:44:32+00:00" url: "https://doctoritservice.com/case-studies/" markdown_url: "https://doctoritservice.com/case-studies.md" excerpt: "Case Studies MANAGED IT SERVICES – CASE STUDIES An Home Healthcare Saves Over $2000 a Month On IT Expense After An Acquisition. Industry:- Homecare Area Serviced:- Northern VA Employees:- 900 Incident Year:- 2019 Challenge New company wanted to cut cost..." --- CASE STUDIES # Real Results, Real Transformations Discover how Doctor IT Services has helped healthcare organizations, transportation companies, and professional services firms overcome critical IT challenges and achieve measurable business outcomes. ## Home Healthcare Saves Over $2,000 a Month On IT Expense After Acquisition Industry Home Healthcare Area Serviced Northern VA Employees 900 Incident Year 2019 ### Challenge New company wanted to cut cost on expenses on IT. Their phone service and fax to email service was totaling over $2,000/mo. They were getting service from their internet provider for phones and another 3rd party company for fax to email service. ### Solution Senior sales engineer reviewed recent phone invoice in detail and switched them to our affiliated VOIP partner for new phone system. The VOIP company that we support also came with fax to email service. They now pay about $600/mo compared to $2,600/mo in the past. $2,000+ Monthly Savings 77% Cost Reduction ## Limousine Service Company Almost Lost $8,000 From Hackers by Phishing Industry Limo Service Area Serviced DC Area Employees 10 Incident Year 2018 ### Challenge A limousine service company reported that they got charged with 4 brand new iPhone bundles on their American Express business card. Client's email was breached and hacker rerouted fraud alert so client could not be aware of the fraudulent charges. ### Solution Guided client to change their passwords along with MFA/2FA enable and enabled Microsoft Email security features. Enabled DNS filtering. Client was instructed to report to their card company for theft and enrolled staff in cybersecurity awareness program. $8,000 Fraud Prevented MFA + DNS Security Implemented ## Home Healthcare Company Fined $500,000 for Compliance Violation Industry Home Healthcare Area Serviced DC Area Employees 300 Incident Year 2016 ### Challenge CMS audit failed and fined $500,000 to the client for not having their technology HIPAA compliant from email security, no documentation, and network concerns. The charges were not dropped even after a year getting assistance from an attorney. ### Solution It took six months of process working with office manager and technology upgrading including putting a business class firewall, enabling HIPAA compliant email service and various network security upgrades. The case was entirely dropped after submitting full IT documentation with changes. CMS also gave us achievement letter for huge success. $500,000 Fines Dismissed CMS Achievement Recognition Letter ## Small Chiropractor Loses Entire Week of Data, Leaving Them Unoperational Industry Chiropractor Area Serviced Northern VA Employees 10 Incident Year 2017 ### Challenge Client lost entire week of data due to server down and no data was backed up by previous IT company. Since server was down over a week, client business also had to halt as they were not operational without their server back online. ### Solution As we took over, not only we ensured server is up and running but also data is backed up in the cloud by a HIPAA compliant data center. We placed a Backup Disaster Recovery (BDR) device - a small backup server that takes entire image of server and all workstations. The BDR can run backup copy virtually in minutes in case of disaster. 99.9% Uptime Guarantee BDR Disaster Recovery ## Ready to Write Your Success Story? Schedule a free IT assessment and discover how we can help your business. [Book Your Free Assessment](https://calendly.com/contact-2786/it-review-quote)